Privacy Policy
Effective Date: 12th May 2026
Welcome to Pro Sailing Malta (“we,” “our,” or “us”).
We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We may collect the following types of personal information:
Information You Provide Directly
When you:
- Fill out contact or booking forms
- Submit inquiries
- Register for courses
- Make payments
- Subscribe to newsletters
We may collect:
- Full name
- Email address
- Phone number
- Billing information
- Booking/course details
- Any other information you voluntarily submit
2. Payment Processing
We use Stripe as our secure third-party payment processor to process payments on our website.
We do not store or directly process your complete payment card details on our servers. Payment information is securely handled by Stripe in accordance with their privacy and security standards.
You can review Stripe’s privacy policy here:
3. Forms and User Submissions
Our website uses MetForm to collect user-submitted information through contact forms, booking forms, and inquiries.
The information submitted through these forms is used solely for:
- Responding to inquiries
- Managing bookings
- Customer communication
- Service delivery
- Internal administrative purposes
4. Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Referral URLs
- Time and date of access
This information helps us improve website performance, user experience, and security.
5. Cookies
Our website may use cookies and similar tracking technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You can disable cookies through your browser settings; however, some parts of the website may not function properly.
6. How We Use Your Information
We may use your information to:
- Provide sailing courses and related services
- Process bookings and payments
- Respond to inquiries
- Send important service-related updates
- Improve our website and services
- Prevent fraudulent transactions
- Comply with legal obligations
7. Data Sharing
We do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary, including:
- Payment processors such as Stripe
- Hosting providers
- Technical support providers
- Legal authorities when required by law
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
9. GDPR Rights (For EU/EEA Users)
If you are located in the European Economic Area (EEA), including Malta, you have rights under the General Data Protection Regulation (GDPR), including:
- Right to access your personal data
- Right to correct inaccurate data
- Right to request deletion
- Right to restrict processing
- Right to object to processing
- Right to data portability
- Right to withdraw consent
To exercise these rights, contact us at:
Email: info@prosailingmalta.com
Stripe also provides GDPR-related protections and data processing agreements for merchants using their services.
10. International Data Transfers
Some third-party providers, including Stripe, may process or store data outside your country of residence, including in the United States. Appropriate safeguards are used where required under applicable data protection laws.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
13. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
15. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
Pro Sailing Malta
Website: https://prosailingmalta.com/
Email: info@prosailingmalta.com
Phone: +35699884477
